Privacy Policy

A legal disclaimer

Effective Date: 08/06/2025

At Flo Haven Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services — including when you book a session, fill out an intake form, or contact us through our website or social media.

1. What Information We Collect

We may collect the following types of personal information:

Name and contact details (email, phone number)
Health and movement background (for intake purposes)
Scheduling preferences and session history
Payment or billing information (if applicable)

2. How We Use Your Information

We use the information you provide to:

Book and manage your sessions
Personalize your Pilates program
Communicate with you about services, scheduling, or updates
Maintain safety and provide appropriate instruction based on your health background

We do not sell, rent, or share your information with third parties, except as required by law or as necessary for delivering services (e.g., scheduling software or payment processors).

3. How Your Data Is Stored

We take appropriate steps to protect your personal data. Information may be stored digitally via secure platforms (e.g., booking or intake software) with password protection and limited access.

4. Your Rights

You may:

Request access to the personal data we hold about you
Ask us to correct or delete your information
Unsubscribe from communications at any time

To make any of these requests, email us at info@flohavenstudio.com

5. Cookies and Website Data

If we use cookies on our website, it’s to enhance user experience, such as remembering preferences or tracking basic analytics (e.g., site traffic). You can manage your cookie preferences through your browser settings.

6. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Updates will be posted on our website with a revised effective date.